Privacy Policy

1. Introduction & Overview

Varixen (“we,” “our,” or “us”) is committed to protecting the privacy and security of customer, partner, and website visitor data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, utilize our enterprise AI software platforms, or engage our engineering services.

2. Enterprise AI Data Isolation

We adhere to a strict Zero Data Retention (ZDR) policy for customer proprietary datasets. Proprietary enterprise data, custom RAG vector embeddings, and fine-tuned AI model weights processed through Varixen solutions remain 100% confidential within isolated customer VPC enclaves. Customer data is never shared with external model providers or used to train public foundation models.

3. Information We Collect

• Contact Information: Name, professional email address, phone number, and company name provided via consultation requests.
• System & Telemetry Data: IP addresses, browser types, and usage analytics collected to maintain platform security and performance.

4. Security & Compliance Standards

All data transmission is encrypted using TLS 1.3 in transit and AES-256 at rest. Varixen systems maintain SOC2 Type II, HIPAA BAA compliance, and GDPR alignment.

5. Contact Information

For privacy inquiries or data subject rights requests, please contact our Data Protection Officer at: info@varixen.com